Reviews
State Farm® Agent Josh Lankford
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
davey webb
October 22, 2026
"Brandon returned my call promptly and easily solved my problem.. I appreciate his enthusiasm and attention to detail.."
We responded:
"Davey, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Josh
"
Genia Dufour
September 30, 2026
"Alex was patient with me when it took so long for me to get the information they needed sent to her. Thank you for looking out for my interests and making sure I got the best deal!"
We responded:
"Genia,
Thank you so much for your kind words! It's wonderful to hear that you felt supported and that your interests were well taken care of. We're delighted that you had a positive experience with us. If you ever need assistance with your insurance needs in the future, we're here to help!
- Josh"
Whitney Menning
September 30, 2026
"Alex was very responsive and polite!"
We responded:
"Whitney,
Thank you so much for your kind words! It's wonderful to hear that you found the service responsive and polite. We truly appreciate your feedback and are thrilled to have met your expectations. If you ever need assistance with any insurance needs, feel free to reach out.
- Josh"
Garry Hammontree
September 30, 2026
"Excellent service. Thank you Lexi."
We responded:
"Garry,
Thank you so much for your kind words! We're thrilled to hear that you received excellent service. Lexi and the rest of our team are always here to help with any of your insurance needs. We appreciate your feedback and look forward to assisting you in the future.
- Josh"
Sara Hinzman
September 22, 2026
"Great company
Great people
Fabulous service"
We responded:
"Sara,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous experience with our team and service. It's always our aim to provide great support to our customers. If you ever need assistance with your insurance needs, we're here to help!
- Josh"
marcia woodall
September 22, 2026
"Absolute great experience! Very easy transition. Thank you!!"
We responded:
"Marcia,
Thank you so much for sharing your wonderful experience! I'm thrilled to hear that your transition was smooth and easy. We're here to make things as seamless as possible for you. If you ever need anything else, feel free to reach out.
- Josh"
Donna Hill
September 15, 2026
"Katelyn was awesome!! We are so happy to move our home policy over to you guys as well as our autos!!"
We responded:
"Donna,
Thank you so much for your kind words! It's wonderful to hear that you're happy with moving your home and auto policies to our office. We're thrilled to have you with us and are always here to help with any of your insurance needs.
- Josh"
Libby Leyh
September 4, 2026
"Alex was very informative and helpful. Thank you!"
We responded:
"Thank you for your kind words, Libby! We’re delighted to hear that Alex was able to assist you and that you had a positive experience. We appreciate your feedback! - Josh "
Mobile Alabama
August 28, 2026
"Kae was very helpful the entire staff is amazing & always keeping me updating on good opportunities. Keep up good job."
We responded:
"Hello, thank you for your kind review! We’re thrilled to hear that Alex has been so helpful. We’ll be sure to pass along your praise to her, she’ll be thrilled to hear it! Your support means a lot to us, and we look forward to continuing to serve you! - Josh "
gregory rogers
August 14, 2026
"Josh and his team are outstanding!
Not only knowledgeable, but always positive and helpful but ready to assist as needed to a conclusive end, as necessary!"
We responded:
"Gregory,
Thank you so much for your wonderful feedback! It's fantastic to hear that you find our team knowledgeable, positive, and helpful. We truly enjoy assisting you with your insurance needs and are always here to help. Your kind words mean a lot to us!
- Josh"
ISBELL 5150
July 24, 2026
"Top notch service! I had an issue at 4 pm on a Friday afternoon! Alex didn't just try to fix the issue or say we'd work on it Monday. She fixed my issues!"
We responded:
"Isbell,
Thank you so much for your wonderful review! I'm thrilled to hear that you received top-notch service and that your issue was resolved promptly, even late on a Friday afternoon. We always aim to provide the best service possible, and it's great to know that we were able to assist you when you needed it. Your feedback is truly appreciated!
- Josh"
Marirae Smith
July 9, 2026
"Katelyn Lambet was so informative and understanding. She reduced my insurance by $31.00 . When I spoke to Allstate about canceling my auto insurance they were nonchalant about the situation."
We responded:
"Marirae,
Thank you so much for sharing your experience! It's wonderful to hear that Katelyn was able to provide you with informative and understanding service. We're thrilled to have been able to assist with your insurance needs. If you ever have any more questions or need further assistance, feel free to reach out. We're here to help!
- Josh"
Adrian Houston
July 9, 2026
"Lexie was very professional and was very helpful to me on my car insurance..I will recommend her for anyone's insurance needs !! Thank you !!"
We responded:
"Adrian,
Thank you so much for your kind words! It's wonderful to hear that Lexie was able to assist you with your car insurance needs. We truly appreciate your recommendation and are here to help with any insurance questions you may have in the future.
Josh"
Yvette Hough
July 1, 2026
"Alex was really helpful and responded quickly to my questions on what to do to get my information to him and working to get my updated quote. Super friendly, fast service!!! Thanks Alex!"
We responded:
"Yvette,
Thank you so much for sharing your positive experience! It's wonderful to hear that you found the service friendly and efficient. We're glad Alex was able to assist you promptly with your questions and provide the support you needed. Your satisfaction is important to us, and we appreciate your kind words.
- Josh"
Gayle Brinkley
June 19, 2026
"Alex was most helpful in assisting me successful. She is a true keeper! I appreciate the help so much! I needed to access my homeowner insurance and she emailed me what I could not access online."
We responded:
"Thank you for taking the time to share this kind review, Gayle! I appreciate it. - Josh"
Michelle Eschete
June 12, 2026
"Katelyn was very prompt, kind and very helpful."
We responded:
"Michelle,
Thank you so much for your wonderful feedback! I'm thrilled to hear that Katelyn was able to assist you promptly and with kindness. We truly appreciate your support and are here to help with any of your insurance needs."
Scott Nelson
June 12, 2026
"Alex was able to get me the documents I needed from the at fault insurance company (Geico) when I had requested them for weeks with no results. Thanks Alex!"
We responded:
"Scott,
Thank you so much for sharing your experience with us! I'm thrilled to hear that Alex was able to assist you in obtaining the necessary documents. We always strive to provide helpful and efficient service to our customers. If you have any more questions or need further assistance, feel free to reach out. We appreciate your trust in us!"
Mike Davis
May 29, 2026
"Great customer service !"
We responded:
"Thank you for your feedback, Mike! We’re glad to hear you had a positive experience with our office and appreciate you taking the time to leave a review. We look forward to the opportunity to assist you again in the future. - Josh "
Lisa Jordan
May 29, 2026
"Lexy is the best!!"
We responded:
"Thank you for your feedback, Lisa. We’re glad to hear you had a positive experience with our office and appreciate you taking the time to share it. We look forward to assisting you again in the future. - Josh "
brian entrekin
May 20, 2026
"Great service! I recently needed to make some changes to my coverage and they responded quickly. They are always taking care of me."
We responded:
"Thank you for your review, Brian! I’m glad to hear the changes to your coverage were handled quickly and that the process went smoothly. I appreciate you taking the time to share your experience, and I’m here anytime you need help in the future. - Josh"
Thomas Lorenz
May 19, 2026
"I still don’t have my insurance cards yet"
Scott Stefankiewicz
May 18, 2026
"Ms. Alex Stroecker was extremely helpful and friendly. She took the time to make sure my eligible discounts were applied correctly, as well as correcting a billing error. Thanks again and keep up the good work!"
We responded:
"Thank you for the kind review, Scott! I’m glad to hear you had a positive experience and that everything was reviewed and taken care of for you. We appreciate you taking the time to share this feedback and are always here if you need anything! - Josh"
Arkeisha Nevins
May 15, 2026
"They always have my back and are available when u call them.. Thank you Guys"
We responded:
"Thank you so much for the kind words, Arkeisha! I really appreciate your support. I’m always here to help and make sure your insurance needs are taken care of whenever you need it. Call us anytime! - Josh "
Reginald Gage
April 30, 2026
"I Reginald Gage had a great experience with my visit at State farm in Daphne Al Ms Katelyn Lambeth was very patient and diverse and understanding with me and also very helpful and nice to me there should be more agents with this attitude when it comes to clients please keep her aboard because it helps with people's relationships and understanding about their policies. PS great job Katelyn!"
We responded:
"Thank you for your kind feedback, Reginald. I’m glad to hear you had a great experience at our office in Daphne and that you felt well supported and taken care of during your visit. We truly appreciate you taking the time to share this, and we look forward to continuing to assist you with your insurance needs! - Josh "
Janet Elliot
April 24, 2026
"Alex has been very helpful. We have been with StFarm since 1976! 50 years!"
We responded:
"Janet, thank you for the kind review! I’m glad to hear Alex has been very helpful, and I truly appreciate your loyalty, that’s incredible. We’re grateful for the opportunity to continue serving you, and we’re always here whenever you need us! - Josh "