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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nomad

December 19, 2025

5  out of  5
rating by Nomad
"Alex answered all my questions and surpassed my expectations during a call I had regarding my policy. She really went above and beyond to help."
We responded:
"Nomad, thank you so much for the wonderful review! I’m thrilled to hear that Brandon took great care of you and made the process smooth and easy. We take pride in providing prompt and knowledgeable service. We're here whenever you need us! - Josh "
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shantell bradley

December 18, 2025

5  out of  5
rating by shantell bradley
"I had the pleasure of speaking with Katilyn today speedy quick service. She was very knowledgeable and very informative about all coverage options! Great customer service."
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Molly Brandolino

December 18, 2025

5  out of  5
rating by Molly Brandolino
"Samantha is so helpful, friendly, and knowledgeable. She made the process easy to understand and found the right policy for my needs. I would recommend her to anyone in need of insurance."
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Wendy Brandolino

December 18, 2025

5  out of  5
rating by Wendy Brandolino
"I had the pleasure of working with Ms. Farris when looking for a new insurance policy and it was an all around wonderful experience. She is knowledgeable, professional and attentive to my needs. I highly recommend this agency and Ms. Farris."
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Danielle Moray

December 16, 2025

5  out of  5
rating by Danielle Moray
"Katelyn is awesome and I’m so happy to do business with Statefarm!"
We responded:
"Danielle, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business! Call us anytime. - Josh "
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lene Hopkins

December 16, 2025

4  out of  5
rating by lene Hopkins
"Spoke with Agent Samantha and she immediately sent info that I neededed for towing service"
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Dooley Soutullo

December 16, 2025

5  out of  5
rating by Dooley Soutullo
"Their office staff is very knowledgeable, helpful and friendly! Emily was a joy speaking with! And handled business in a very timely manner!"
We responded:
"Dooley, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Josh"
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Michelle Moreno

December 12, 2025

5  out of  5
rating by Michelle Moreno
"Excellent service and customer service, fast, reliable and efficient."
We responded:
"Michelle, thank you for the five-star review! We appreciate your support! - Josh"
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Hilary McCarty

December 12, 2025

5  out of  5
rating by Hilary McCarty
"My daughter was involved in an accident and Samantha was absolutely amazing and walked me through everything. She made sure the claim was submitted and followed up to make sure everything was good. I couldn’t thank her enough. I’m very pleased with the service."
We responded:
"Thank you so much for the 5-star rating, Hilary! We appreciate your support and are here whenever you need us. - Josh "
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Jada Powell

December 11, 2025

5  out of  5
rating by Jada Powell
"State Farm is the best insurance company I have ever dealt with! They work with you to make sure that you have the best coverage for you. Never did I feel like they were just trying to persuade and force me to purchase any coverage that I truly didn’t need. Everything was explained throughly to me by Lexy and she made sure that my needs were met. So kind and patient and ever informative. Thank you so much Lexy for making State Farm an easy choice for all of my insurance coverage needs!"
We responded:
"Jada, thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Josh"
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Missy Harper

December 10, 2025

5  out of  5
rating by Missy Harper
"Recently I had a flat tire and there was no one able to help me. I was able to call Mr. Lankford's office to see if my insurance would cover a tow truck, and I spoke with Samantha. Not only did Samantha inform me that my insurance would cover one, but she had one sent to me and then helped me to find a shop that the truck could tow me to to get a new tire. She was extremely helpful, timely, and kind; she made that trying time for me a lot easier!"
We responded:
"Missy, this made my day! Thank you for sharing! We’re always here to help and offer any assistance you may need. - Josh"
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mark posey

December 7, 2025

5  out of  5
rating by mark posey
"Samantha was great!!! Best of ever."
We responded:
"Mark, thank you for the great review! I’m glad to hear Samantha took such good care of you. We appreciate you choosing our office and are always here if you need anything! - Josh "
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Curtis Martinell

December 3, 2025

4  out of  5
rating by Curtis Martinell
"I often call with many questions. The staff of Josh Lankford is extremely helpful. I'm grateful to have State Farm covering my home insurance."
We responded:
"Curtis, thank you for your kind words! We’re always happy to help, and I’m glad our team is able to answer your questions whenever you call. We truly appreciate you choosing us for your home insurance and for being part of our State Farm family. If you ever need anything, we’re just a phone call away! - Josh "
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Karen Garn

December 1, 2025

5  out of  5
rating by Karen Garn
"Alex was receptive and helpful. She answered all my questions and I did not feel rushed. Highly recommended."
We responded:
"Karen, thank you for your kind words! I'm thrilled to hear that Alex provided you with such a positive insurance experience, and made the process smooth and clear for you. Your recommendation means a lot to us! - Josh"
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Charles Butler

December 1, 2025

5  out of  5
rating by Charles Butler
"Alex was very helpful and informative. Had a great experience."
We responded:
"Thank you for your kind words, Charles! We’re delighted to hear that Alex was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Josh"
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David Gross

November 19, 2025

5  out of  5
rating by David Gross
"Knowledgeable folks! Great service."
We responded:
"David, thank you for the great review! We're glad to hear you found our team knowledgeable and our service top-notch. We truly appreciate your support and look forward to helping you again anytime! - Josh "
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Michael Rathle

November 17, 2025

5  out of  5
rating by Michael Rathle
"I am currently insured with Progressive and felt that my premium was much too high. After working with Alex, she was able to get my boat and car insurance premiums cut in half with the same exact coverages and an even lesser deductible. She made the process seamless and all while I was at the gym. Call and ask for Alex and you won’t be disappointed."
We responded:
"Michael, thanks for the awesome review. I’m really glad Alex could get everything lined up for you and make the whole process smooth from start to finish. She’s great at what she does, and it’s nice to see her work recognized. Really appreciate you recommending her. - Josh "
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Hannah Stroecker

November 14, 2025

5  out of  5
rating by Hannah Stroecker
"Highly recommend Alex Stroecker! Awesome service!"
We responded:
"Hannah, thank you for the awesome review. Alex will be thrilled to hear your feedback. We appreciate the recommendation and are glad you had a great insurance experience. - Josh "
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Brody Cain

November 14, 2025

5  out of  5
rating by Brody Cain
"Lexi has been helping me for quite some time. She’s been super nice and efficient with quotes and getting everything setup. She is great at her job all around. State Farm is amazing and would highly recommend"
We responded:
"Brody, thank you for the wonderful review. I’m really glad to hear that Lexi has taken such great care of you. She truly is fantastic at what she does. We appreciate you taking the time to share your experience. Thank you for the recommendation and for being part of our State Farm family. - Josh "
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Derek Montalvo

November 3, 2025

5  out of  5
rating by Derek Montalvo
"Awesome customer service by Samantha!"
We responded:
"Derek, thanks so much! Glad to hear Samantha took great care of you — I’ll be sure to pass this along to her! - Josh "
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Christy Nichols

October 30, 2025

5  out of  5
rating by Christy Nichols
"Samantha Farris has been attentive and helpful throughout our auto and home owners insurance process. Thank you providing exceptional customer service when it truly counts, Samantha!"
We responded:
"Thanks a ton for the great review, Christy! Really glad to hear Samantha was there for you and made things easy. We appreciate you choosing us and I’ll be sure to share your shoutout with her! - Josh "
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Megan Jernigan

October 30, 2025

5  out of  5
rating by Megan Jernigan
"Highly recommend this agency. They are very professional and efficient. Samantha has been so helpful and responsive."
We responded:
"Thank you for your kind words and recommendation, Megan! We’re thrilled to hear you had a great experience with our team. We truly appreciate your support and look forward to working with you again! - Josh "
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Jason Griffis

October 27, 2025

5  out of  5
rating by Jason Griffis
"So happy they were able to help us. We insured 4 vehicles and our home. The process was smooth, and we are happy with our coverages and premiums."
We responded:
"Thanks so much for taking the time to share this, Jason! I really enjoyed working with you and I’m glad to hear everything went smoothly. Don’t hesitate to reach out anytime—always happy to help! - Josh "
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The cattier K

October 15, 2025

5  out of  5
rating by The cattier K
"Pleasant and very helpful"
We responded:
"Hello, thank you for your kind words! I’m glad to hear you had a pleasant experience and found our team helpful. It was a pleasure assisting you, and we’re always here if you need anything in the future. - Josh "
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Sherri French

October 2, 2025

5  out of  5
rating by Sherri French
"Samantha was very knowledgeable and helpful. It was nice to do business so efficiently."
We responded:
"Sherri, thank you for your kind words! I’m thrilled to hear Samantha took great care of you and made everything so easy and efficient. We truly appreciate you and look forward to being here whenever you need us. - Josh "