State Farm® Insurance Agent Josh Lankford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Griffis
October 27, 2025
5
out of
5
rating by Jason Griffis
"So happy they were able to help us. We insured 4 vehicles and our home. The process was smooth, and we are happy with our coverages and premiums."
We responded:
"Thanks so much for taking the time to share this, Jason! I really enjoyed working with you and I’m glad to hear everything went smoothly. Don’t hesitate to reach out anytime—always happy to help! - Josh "
The cattier K
October 15, 2025
5
out of
5
rating by The cattier K
"Pleasant and very helpful"
We responded:
"Hello, thank you for your kind words! I’m glad to hear you had a pleasant experience and found our team helpful. It was a pleasure assisting you, and we’re always here if you need anything in the future. - Josh "
Sherri French
October 2, 2025
5
out of
5
rating by Sherri French
"Samantha was very knowledgeable and helpful. It was nice to do business so efficiently."
We responded:
"Sherri, thank you for your kind words! I’m thrilled to hear Samantha took great care of you and made everything so easy and efficient. We truly appreciate you and look forward to being here whenever you need us. - Josh "
John Palm
October 1, 2025
5
out of
5
rating by John Palm
"Samantha Farris was very helpful in adding my new car to my insurance policy. She was very knowledgeable about everything I needed to know about the process of my new vehicle and the future removal of my old vehicle. Very fast process and she understood right away that I was short on time. Highly recommend!"
We responded:
"Thanks so much for the awesome review, John! I’m really glad Samantha was able to get everything taken care of quickly and make the insurance process smooth for you. We truly appreciate you and the recommendation — it means a lot! - Josh "
Naïm Benktib
September 26, 2025
5
out of
5
rating by Naïm Benktib
"State Farm and in particular Samantha have been great and extremely helpful. I come from abroad and I’m not used to this in the US, and Samatha has helped me through every step even when I struggled with setting up things properly. Thanks for the reactivity, kindness and support."
We responded:
"Thank you for the thoughtful review, Naïm! I’m so glad Samantha was able to support you and make everything a little less stressful. We are happy to help anytime. - Josh "
Kelly Manning
September 23, 2025
5
out of
5
rating by Kelly Manning
"Samantha is always there to answer my 101 Questions every time I call! Awesome To work with And she make sure you understand everything in full detail!"
We responded:
"Kelly, I really appreciate you taking the time to share this! Samantha truly goes the extra mile to make sure everything is clear and your questions are answered. We’re lucky to have her on the team — and even luckier to have customers like you! - Josh "
Jonathon Duke
September 23, 2025
5
out of
5
rating by Jonathon Duke
"Lankford’s staff has done an excellent job of taking care of our insurance needs since we moved to the Baldwin County area. I really appreciate that they communicate with me in whatever way is best for me. Sometimes it’s email, sometimes a phone call, and sometimes even through text messages. If you need any help I am sure they are all great, but I know for sure Emily or Samantha will get you taken care of."
We responded:
"Thanks so much for the great review, Jonathon! I’m really glad Emily, Samantha, and the team have been able to help you in whatever way works best for you. We’re always here whenever you need us! - Josh "
Lisa Marie Atchley
September 17, 2025
5
out of
5
rating by Lisa Marie Atchley
"Josh Lankford State Farm agents have been amazing. In the past I have had to switch back and forth other agencies because of either pricing or lack of communication and misinformation, but Samantha has done an incredible job and I finally feel a loyalty to a company and that says a lot. Great job."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Steven Isbell
September 12, 2025
5
out of
5
rating by Steven Isbell
"Josh and his team have always been very helpful and professional. Any issue I’ve ever had he’s either help me with or help me find a solution. I would recommend him for any insurance needs to have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
stephanie hayes
September 12, 2025
5
out of
5
rating by stephanie hayes
"Staff are always so friendly, knowledgeable, and helpful."
We responded:
"Stephanie, I really appreciate you taking the time to share this! Our team works hard to be helpful and friendly, so it means a lot to hear that. Thanks for your support! - Josh "
Michelle Brown
September 9, 2025
5
out of
5
rating by Michelle Brown
"Extremely friendly and so very helpful. Immediately pulled up our account gave me the information I needed and even called for me. Samantha was super. I was needing my roadside assistance information and she gave me the info I needed"
We responded:
"Thanks for sharing your experience, Michelle! Samantha’s always ready to jump in and help however she can. Glad she got you what you needed quickly! - Josh "
Joshua
September 8, 2025
5
out of
5
rating by Joshua
"A very responsive agency that works hard to get you the best possible coverage. I like that I can call, text, or email and get a prompt response."
We responded:
"Joshua, thank you for your kind words! My team and I are always here to help with your insurance needs and make the process as smooth as possible. - Josh "
Carrie Jo Burnett
August 6, 2025
5
out of
5
rating by Carrie Jo Burnett
"I recently worked with Samantha to get help with changing one of my policies. She was super fast in getting everything put together for me. Thank you so much Samantha for your great customer service!!"
We responded:
"Samantha is an asset for our team! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Larry Nichols
August 4, 2025
5
out of
5
rating by Larry Nichols
"I feel like I have received exceptional, personalized service. I am very happy with my experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
Caroline Farris
August 2, 2025
5
out of
5
rating by Caroline Farris
"Katelyn was amazing and extremely patient with me! She answered all my questions and made switching states for insurance very smooth and seamless!! She is wonderful!"
We responded:
"Thanks for the great review, Caroline! Katelyn is awesome at helping customers through moves like yours, and I’m glad she made the whole process smooth and easy. We really appreciate you choosing us! - Josh "
randall smith
July 23, 2025
5
out of
5
rating by randall smith
"Josh Lankford and his team are the best. They really care about me, my family and our needs. They are never too busy to answer all my questions and give prompt, courteous and professional service. Everytime. Five stars for sure!!"
We responded:
"Thank you so much for the kind words, Randall! It means a lot to know that my team and I are able to support you and your family the way you deserve. We’re always here to help with any questions—no matter how big or small. Thanks again for the five stars! - Josh "
Dj_fireworkz Tolbert
July 20, 2025
5
out of
5
rating by Dj_fireworkz Tolbert
"Brandon made a quick and his painless as possible"
We responded:
"It’s our pleasure to assist you with your insurance needs. Bradon is a great asset to our team. If there is anything else we can do to help, please let us know!"
Hosea J
July 10, 2025
5
out of
5
rating by Hosea J
"Thanks lexy for your outstanding service to help me save on my auto insurance! I appreciate it so much. I’ll keep in touch."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Zack Jordan
July 7, 2025
5
out of
5
rating by Zack Jordan
"Can't say enough good things about Josh Lankford at State Farm! Knowledgeable, professional, and friendly! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Serena kay
June 21, 2025
5
out of
5
rating by Serena kay
"Very friendly and hard working. I got the best insurance around at the best price. Thank you!"
We responded:
"Thank you for your feedback! We're thrilled to hear that you had a positive experience with our State Farm office. If you need any assistance in the future, please feel free to contact us. We're always here to help"
Linda Porter
June 20, 2025
5
out of
5
rating by Linda Porter
"Brandon Day provided me exceptional, over the top service. He constantly communicated updated progress on an issue I was having with a premium mailed from mortgage company not being received by State Farm Operating center. I was very confident in his ability to handle this so efficiently for me in a calm, patient, courteous manner. I would highly recommend him to anyone with insurance needs."
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us!"
Teresa Robinson
June 14, 2025
5
out of
5
rating by Teresa Robinson
"Brandon Daye was a great help in having me convert from my existing homeowners and auto insurance to State Farm. He answered all my questions and was patient with my lack of knowledge too. He increased my coverage and reduced my premium! Praises for Brandon and State Farm!"
We responded:
"Thank you for sharing your experience, Teresa! I’m glad Brandon was able to help you with the switch and answer all your questions. We’re proud to have him on the team and appreciate your kind words! - Josh "
Alex Schimmer
June 11, 2025
5
out of
5
rating by Alex Schimmer
"Brandon was great and very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
annabelle potter
June 4, 2025
5
out of
5
rating by annabelle potter
"Katelyn was so professional & easy to work with. Highly recommend!"
We responded:
"Thank you so much for the recommendation, Annabelle! I’m glad to hear Katelyn made the process easy and professional. We appreciate your support! - Josh "
Todd Harry
June 3, 2025
5
out of
5
rating by Todd Harry
"Emily provided an exceptional review of my automobile, golf cart, homeowners, and umbrella policies. She took the time to thoroughly explain changes and assess my existing coverage, ensuring it meets my needs. Her clear communication, attention to detail, and proactive approach gave me confidence in my insurance protection. I highly recommend Emily for her expertise and dedication to client satisfaction."
We responded:
"Todd, I really appreciate you taking the time to share your experience! Emily’s dedication to clear communication and attention to detail is something we’re proud of. Thanks for the recommendation! - Josh "